2025 Annual Report
Airtasker Limited ABN 53 149 850 457
Overview 3
Letter from the Chair 4
Letter from the CEO 5
2025 at a glance 6
Board of Directors 8
Directors’ report 10
Letter from the Chair
of the Nomination and
Remuneration Committee 26
Remuneration report (audited) 28
Auditor’s independence declaration 48
Financial report 49
Consolidated statement of
profit or loss and other
comprehensive income 50
Consolidated statement of
financial position 51
Consolidated statement of
changes in equity 52
Consolidated statement of
cash flows 53
Notes to the consolidated
financial statements 54
Consolidated entity
disclosure statement 97
Directors’ declaration 98
Independent auditor’s report 99
Shareholder information 104
Corporate directory 106
The world’s most trusted
marketplace to buy and
sell local services.
We connect people who need work done,
with people who want to work.
OUR VISION
To empower people to
realise the full value
of their skills.
Creating jobs isn’t a by-product of the
work that we do: it’s our core purpose.
OUR MISSION
Contents
2 3
AIRTASKER
Annual
Report
2025
FINANCIAL
REPORT
OVERVIEW
DIRECTORS’
REPORT
5
Letter
from
the Chair
Letter
from
the CEO
Dear Fellow Shareholders,
On behalf of the Board of Directors, I am pleased to
provide this formal overview of Airtasker Limited’s
operating and financial performance and governance
for the year ended 30 June 2025 (‘FY25’). These results
confirm the Company’s strategic direction, which
centres on reinvesting home market free cash flow into
far larger and higher growth offshore markets, with
speed but not haste.
Operational highlights
Across all markets, Airtasker’s customers posted over
2.3 million tasks during FY25 - a 15.3% increase on the
year ending 30 June 2024 (‘FY24’) which pushed gross
marketplace volume (‘GMV’) to over $200 million for the
first time. Reflecting the focus on new marketplaces,
the UK and US markets accounted for almost 15% of
total posted tasks, up from 11% in FY24.
Airtasker signed up more than 1.1 million new users –
both customers and Taskers – during FY25. Once again,
the new markets were well represented, with 40% of
signups coming from the UK and US. These helped
increase total sign-ups by 12% vs FY24.
Our Taskers earned almost $160 million during FY25,
providing them with handy – mostly secondary -
income while applying existing and new skills.
Even more encouraging, ‘Airtasker’ is showing signs of
becoming a verb. ‘Just Airtasker it’, ‘have you Airtaskered
it?’ and recent Australian mainstream media headlines
support this statement. Our new media campaigns
promoting Airtasker as the platform where customers
can ‘Get anything done’ are showing signs of success.
Financial results
Tim will expand on the financial results in his letter.
Ahead of that, we acknowledge the cognitive
dissonance of having secured the second consecutive
year of positive free cash flow over $1 million - and
FY25 positive operating cash flow of $4.4 million
- against a $33.65 million Group EBITDA loss. The
yawning difference is due to the statutory accounting
treatment of our non-cash media assets including
their usage during the period and the share purchase
liability remeasurement and foreign currency
translation at the end of the period.
The business viewpoint is that these media assets
provide a steady source of expansion marketing
support which is unavailable if all funded by cash.
The built-in optionality on repayment versus
conversion of the non-Australian media deals
reduces company and balance sheet risk.
Outlook and commitment to shareholders
For the year ending 30 June 2026 (‘FY26’), the Board is
focused on continuing to improve the global product
offering; overseeing the transition from accelerated
investment to profitability within our UK business;
prudently corralling our US business towards that same
phase; and ensuring the team maintains disciplined
expenditure control across all segments.
Finally, I thank my fellow Directors for their collegiate
and experienced counsel over the year. I also thank
the management team, led by Tim, for their energetic
and focused execution. We are committed to strong
governance, strategic capital allocation, and delivering
sustainable, long-term value creation for all shareholders.
I thank all shareholders for your support over the year.
Yours faithfully,
Cass O’Connor
CHAIR
Dear Shareholders,
What a year it’s been for Airtasker! Whilst our mission -
to empower people to realise the full value of their skills
- remains unchanged, FY25 was a year of significant
progress for Airtasker as we delivered on our strategic
priorities: optimising our Australian marketplace to
expand its cash flow generation, while taking a lean
approach to global expansion.
This year we delivered incredible results:
• Record GMV: GMV was a record $208.7 million -
with the UK and the US reaching $21.0 million and
$7.5 million GMV annualised run rate respectively.
• Revenue growth re-acceleration: Airtasker
marketplaces revenue re-accelerated to 18.3%
(FY24: 9.8%) reaching $45.0 million, whilst
Group Revenue hit a record $52.6 million.
• Proven cash generation: Our Australian business
generated $15.2 million (FY24: $12.8 million) in cash
flow after covering all global head office expenses
and at a Group level, we generated $1.2 million
positive free cash flow for a second year running.
During the year, we extended our lean approach to
scaling in the US and UK and limited our investment
to the cash generated by our Australian business
and then turbocharged this with performance-based
media partnerships to grow UK and US revenue by
111% and 422%, respectively.
On an accounting level, our statutory net loss after
tax of $31.6 million in FY25 represented primarily a
non-cash statutory accounting outcome arising from
the treatment of our media partnerships which require
the estimation and provision for the potential future
liability of buying back equity in Airtasker US and UK.
Unintuitively, this means that the higher we forecast
the future value of equity in Airtasker US and UK,
the greater our statutory net losses!
Building on the foundations we established in FY25,
our goals for FY26 are to:
1. Invest in our core platform - to improve sales
funnel efficiency, address platform leakage and
drive purchase frequency. We’ll also explore the
strategic repositioning of Oneflare.
2. Deliver profitable growth - to optimise our proven
media partnership model to deliver revenue growth
whilst increasing cash generation in our core
Australian business.
3. Scale the US and UK - to refine our city-level
marketplace playbook and leverage our global brand,
turbocharged via performance-based partnerships
with world class media owners.
Looking back on what was a foundational year, I want
to extend a genuine thanks to the incredible Airtasker
team, our community of Taskers and customers as
well as our amazing network of media partners and the
kickass Visa Cash App Racing Bulls Formula One Team.
Looking forward to FY26, we have never been more
motivated and inspired to bring Airtasker to the world
- to enable our customers to ‘Get anything done’, and
ultimately to create local human jobs and empower
people to realise the full value of their skills.
Let’s do this!
Tim Fung
CO-FOUNDER AND CHIEF EXECUTIVE OFFICER
Letter
from
the CEO
4 5
AIRTASKER
Annual
Report
2025
FINANCIAL
REPORT
OVERVIEW
DIRECTORS’
REPORT
7
2025 at
a glance
+18.3%
0
20
40
60
FY25
FY24
FY23
FY22
FY21
FY20
AUD
millions
Oneflare Airtasker
0
20
40
60
FY25
FY24
FY23
FY22
FY21
FY20
AUD
millions
Oneflare Airtasker
AUD
millions
AUD
millions
GMV (LHS) Revenue (RHS)
0
50
100
150
200
250
FY25
FY24
FY23
FY22
FY21
FY20
15
20
25
30
35
40
45
AUD
millions
AUD
millions
GMV (LHS) Revenue (RHS)
0
50
100
150
200
250
FY25
FY24
FY23
FY22
FY21
FY20
15
20
25
30
35
40
45
Up 12.8% on pcp
$52.6m
Group
Revenue
Growth in Airtasker
Marketplaces Revenue
+111.1% +1.2m
Hit $720 million
in the pockets of
Australian Taskers
0
2
4
6
8
FY25
FY24
FY23
FY22
FY21
FY20
GBP
millions
GBP
thousands
GMV (LHS) Revenue (RHS)
0
375
750
1125
1500
0
2
4
6
8
FY25
FY24
FY23
FY22
FY21
FY20
GBP
millions
GBP
thousands
GMV (LHS) Revenue (RHS)
0
375
750
1125
1500
-20
-10
0
10
20
30
FY25
FY24
FY23
FY22
FY21
FY20
AUD
millions
UK Revenue pcp Positive Free
Cash Flow
To $45.0 million
And $21m in GMV
annualised run rate
6 7
AIRTASKER
Annual
Report
2025
FINANCIAL
REPORT
OVERVIEW
DIRECTORS’
REPORT
Catherine (Cass)
O’Connor
INDEPENDENT
NON-EXECUTIVE CHAIRPERSON
Cass joined Airtasker as the
Independent Non-Executive
Chair on 1 July 2023.
Cass is currently the Chair
of a number of successful
venture-backed technology
companies including brand
influencer marketplace Tribe.
Cass has 35 years’ of executive,
non-executive and advisory
experience, spanning various
industries including media
production and distribution,
technology, premium consumer
goods, real estate and the arts. Her
background is in finance, including
as a senior equities research
analyst with Deutsche Bank, and
investment banking and private
equity investing with a number of
companies including Turnbull &
Partners, Goldman Sachs LLC and
Carnegie, Wylie & Co.
Cass was previously the Chair of
ASX-listed NextEd Group Limited
(ASX:NXD) and the Chair of Prime
Media Group. Cass has also held
senior executive roles at some
of Australia’s most successful
pioneering technology success
stories, including initial General
Manager of OzEmail and Executive
Director of Ecorp, which launched
eBay in Australia.
Timothy (Tim)
Fung
MANAGING DIRECTOR AND
CHIEF EXECUTIVE OFFICER
Tim is co-founder, Managing
Director (‘MD’) and Chief Executive
Officer (‘CEO’) of Airtasker. He
has been the CEO of Airtasker
since its incorporation in 2011
and was appointed a Director on
15 March 2011.
Tim is currently also a co-founder
and director of Tank Stream
Labs Pty Ltd, a Sydney-based
technology co-working space.
Prior to joining Airtasker, Tim
was a founding team member at
mobile telco start-up Amaysim
and prior to that spent several
years at Macquarie Bank and
talent representation agency
Chic Management.
Ellen (Ellie)
Comerford
INDEPENDENT
NON-EXECUTIVE DIRECTOR
Ellie joined Airtasker as an
Independent Non-Executive
Director on 1 February 2021.
Ellie has over 35 years of
experience in financial services
businesses in Australia and
internationally across a range
of regulated sectors, including
insurance, banking and finance,
and associated products
and services.
Ellie was the Chief Executive
Officer and Managing Director of
the former Genworth Mortgage
Insurance Australia Limited
(now Helia Group Ltd) (ASX:HLI)
between 2010 and 2016, leading
the company to an IPO in 2014.
Prior executive positions in the
previous circa 20 years were
held with First American Financial
Corporation (NYSE: FAF – Fortune
500) and Citigroup Australia.
Ellie is a Non-Executive Director of
Webjet Group Limited (ASX:WJL)
where she Chairs the Audit
and Risk Committee and is a
member of the Remuneration
and Nomination Committee. She
is also a Non-Executive Director
of a number of privately held
companies in Australia and the
Netherlands. Ellie is a member of
Chief Executive Women.
Peter (Pete)
Hammond
NON-EXECUTIVE
DIRECTOR
Pete joined Airtasker as a
Non-Executive Director on 8
November 2013.
Pete is a co-founder and director
of Exto Partners, a Sydney-based
venture capital firm formed in
2003. With over twenty years’
experience as a founder, investor
and director of technology
companies, Pete is experienced in
building high growth companies.
Pete is a qualified Chartered
Accountant and prior to founding
Exto Partners spent 10 years with
KPMG in Australia and the US. As
a senior executive with KPMG
Consulting in New York, he focused
on advising capital markets
clients on risk management,
product pricing, business process
re-engineering and large-scale
merger integration.
Xiaofan (Fred)
Bai
NON-EXECUTIVE
DIRECTOR
Fred joined Airtasker as a
Non-Executive Director on
24 April 2015.
Fred is a co-founder and the
managing partner of Morning
Crest Capital, a venture
capital firm.
Fred is also founder and Chief
Executive Officer of Fanyu
Investment, an equity investment
management company. Fred was
a co-founder and director of
NASDAQ listed company Reven
Housing REIT.
Mahendra
Tharmarajah
COMPANY SECRETARY AND
CHIEF FINANCIAL OFFICER
Mahendra joined the Company as
Chief Financial Officer (‘CFO’) in
October 2022 and was appointed
Company Secretary in June 2023.
A qualified Chartered Accountant,
Mahendra has over 25 years’
experience in leading finance
functions, across both listed and
unlisted environments. Having
commenced his career in the
accounting profession, Mahendra
has spent the last twenty years
in commerce including 6 years
at high growth e-commerce
marketplace Viator.
Most recently Mahendra was
CFO at listed labour hire and
recruitment business Ignite Ltd
(ASX: IGN) for 6 years.
Mahendra’s experience includes
strategic as well as operational
finance expertise including
systems implementation,
mergers and acquisitions and
international expansion.
Board of Directors
9
AIRTASKER
Annual
Report
2025
FINANCIAL
REPORT
OVERVIEW
DIRECTORS’
REPORT
8
Directors’
report
The Directors present their
report, together with the
financial statements, on the
consolidated entity (referred
to hereafter as ‘Airtasker’ or
the ‘Group’) consisting of
Airtasker Limited (referred to
hereafter as the ‘Company’
or ‘parent entity’) and the
entities it controlled at the
end of, or during, the financial
year ended 30 June 2025
(‘FY25’).
Directors
The following persons were directors of Airtasker
during the whole of the financial year and up to
the date of this report, unless otherwise stated:
Catherine (Cass) O’Connor
Independent Non-Executive Chair
Ellen (Ellie) Comerford
Independent Non-Executive Director
Peter (Pete) Hammond
Non-Executive Director
Xiaofan (Fred) Bai
Non-Executive Director
Timothy (Tim) Fung
Managing Director and Chief Executive Officer
Company Secretary
Mahendra Tharmarajah
Principal activity
The principal activity of the Group is the provision
of technology-enabled online marketplaces for
local services, connecting people and businesses
who need work done with people and businesses
who want to work.
1 Gross profit is calculated based on ‘Revenue’ (as disclosed in the Consolidated statement of profit or loss and other comprehensive income)
less ‘Cost of sales’ (refer to note 8 of the Notes to the consolidated financial statements).
2 Earnings before net interest income and taxation.
3 Earnings before net interest income, taxation, depreciation and amortisation.
4 Represents the net increase in ‘cash and cash equivalents’ in the consolidated statement of cash flows.
5 Monetisation rate represents Airtasker marketplaces revenue in a given financial period, expressed as a percentage of Airtasker marketplaces
gross marketplace volume.
6 Airtasker marketplaces revenue (excluding the Oneflare marketplace). Refer to note 5.
7 Airtasker marketplaces platform revenue comprising connection fees charged to customers, service fees charged to Taskers and cancellation
fees, excluding breakage revenue. Refer to note 5.
8 Gross marketplace volume represents the total value of all tasks booked through the Airtasker marketplaces including market stimulus
transactions before cancellations and is inclusive of price adjustments between customers and Taskers, bonuses paid by customers to Taskers,
fees payable by customers and Taskers to Airtasker, and any applicable sales taxes.
Financial and operational review
The loss for the Group after providing for income tax and non-controlling interest amounted to $31,569,000
(30 June 2024: $2,890,000).
Key financial and operational metrics
Consolidated
Financial metrics
2025
$’000
2024
$’000
Change
$’000
Change
%
Group revenue 52,622 46,643 5,979 12.8%
Gross profit1
50,397 44,510 5,887 13.2%
Employee benefits expense (22,575) (22,373) (202) (0.9%)
Sales and marketing expense (46,279) (14,458) (31,821) (220.1%)
Technology expense (5,223) (5,113) (110) (2.2%)
General and administration expense (8,508) (5,562) (2,946) (53.0%)
Group EBIT2
(36,806) (4,686) (32,120) (685.4%)
Group EBITDA3
(33,650) (180) (33,470) (18594.4%)
Loss before tax (37,733) (4,426) (33,307) (752.5%)
Net loss after tax (37,733) (4,426) (33,307) (752.5%)
Net loss after tax attributable
to the owners of Airtasker Limited (31,569) (2,890) (28,679) (992.4%)
Net cash flow4
1,182 1,181 1 0.1%
Cash from operating activities 4,361 3,031 1,330 43.9%
Cash and term deposits 19,062 17,765 1,297 7.3%
Total assets 70,408 50,573 19,835 39.2%
Total liabilities (68,331) (17,937) (50,394) (280.9%)
Net assets 2,077 32,636 (30,559) (93.6%)
Operational metrics - Airtasker marketplaces 2025 2024 Change Change %
Booked tasks 835,647 778,602 57,045 7.3%
Average task price ($) 250 245 5 2.0%
Monetisation rate5
21.6% 20.0% 1.6% 8.0%
Airtasker marketplaces revenue ($’000)6
45,033 38,082 6,951 18.3%
Airtasker platform fee revenue ($’000)7
42,160 34,053 8,107 23.8%
GMV ($’000)8
208,664 190,620 18,044 9.5%
11
AIRTASKER
Annual
Report
2025
FINANCIAL
REPORT
OVERVIEW
DIRECTORS’
REPORT
10
Financial review
Financial performance
In FY25 Group statutory revenue grew 12.8% to
$52.6 million, up from $46.6 million in the year to
30 June 2024 (‘FY24’). This increase was primarily
driven by the Airtasker marketplaces (excluding the
Oneflare marketplace), which saw strong 18.3% organic
revenue growth contributing $45.0 million in FY25
(FY24: $38.1 million). New marketplaces also contributed
to the result with revenue growing 144.3% in FY25 to
$3.5 million (FY24: $1.4 million). The Group’s gross profit
mirrored this revenue growth, increasing by 13.2%.
The organic revenue growth in the Airtasker
marketplaces was driven primarily by the Group’s
global marketing strategy focussing on above the
line brand marketing supported by public relations,
paid performance marketing, brand sponsorship and
other marketing activities. The above the line brand
marketing investment was financed by leveraging the
non-cash media advertising services from a series of
media partnerships completed in Australia, the UK and
the US in 2023 and 2024, while the public relations, paid
performance marketing, brand sponsorship and other
marketing activities were financed from Airtasker’s
cash resources.
0
20
40
60
FY25
FY24
FY23
FY22
FY21
FY20
AUD
millions
Group Revenue $52.6m
Oneflare Airtasker
The FY25 statutory net loss after tax (‘NPAT’) was
$37.7 million (FY24: $4.4 million loss) reflecting the
sales and marketing investment of $46.3 million and
the impact of the unrealised statutory accounting
losses arising from the remeasurement of the media
partner share purchase liabilities and the associated
foreign currency translation of $5.2 million, which
were recognised through profit or loss. The net loss
after tax attributable to the owners of Airtasker
Limited was $31.6 million (FY24: $2.9 million loss), after
accounting for the 4 Ventures Limited (‘Channel 4’)
and Univision Communications Inc. (‘TelevisaUnivision’)
non-controlling interests that arose following the
media-for-equity transactions in June 2023 and
August 2024, respectively.
Employee benefits expense remained largely stable at
$22.6 million (FY24: $22.4 million).
During the year, as part of the Group’s global expansion
strategy in its key markets of Australia, the UK and the
US, sales and marketing investment increased 220.1%
to $46.3 million (FY24: $14.5 million).
The global marketing strategy predominantly involves
above the line brand marketing through the use of
non-cash media advertising services provided by a
range of media partners in Australia, the UK and the US
for consideration in the form of equity or unsecured
convertible notes issued by the Company and Group
subsidiaries. During the year, the marketing investment
included $27.0 million in non-cash media advertising
services (58.3% of total sales and marketing expense)
while the remaining $19.3 million was an investment
of Airtasker’s cash resources in marketing activities
including public relations, paid performance marketing
and brand sponsorship.
Technology expense was relatively unchanged at
$5.2 million (FY24: $5.1 million) reflecting the ongoing
investment in both infrastructure and the Airtasker
platform on a disciplined basis.
General and administration expense of $8.5 million
(FY24: $5.6 million) reflected the $1.4 million in
unrealised statutory accounting losses arising
from the foreign currency translation associated
with the media partner share purchase liabilities,
recognised through profit and loss, higher legal fees
associated with the media partnership transactions,
travel and accommodation costs with the scaling of
the UK and US operations, higher investor relations
related expenses and additional facilities make
good expenses.
Earnings before net interest and taxation (‘Group
EBIT’) and earnings before net interest, taxation,
depreciation and amortisation (‘Group EBITDA’) are
non-statutory financial measures which are not
prescribed by Australian Accounting Standards (‘AAS’)
and represent the statutory NPAT under AAS adjusted
for specific non-cash and other items. The Directors
consider that Group EBIT and Group EBITDA reflect the
core earnings of the Group and assist in understanding
the financial performance of the Group.
Group EBIT and Group EBITDA have been calculated by
eliminating the following from statutory NPAT:
• Net interest income; and
• Depreciation and amortisation expense.
Consolidated
Reconciliation of statutory NPAT to Group EBITDA
2025
$’000
2024
$’000
Change
$’000
Change
%
Statutory NPAT (37,733) (4,426) (33,307) (752.5%)
Less: Net interest expense/(income) 927 (260) 1,187 456.5%
Group EBIT (36,806) (4,686) (32,120) (685.4%)
Add: Depreciation and amortisation expense
(note 8) (3,156) (4,506) 1,350 30.0%
Group EBITDA (33,650) (180) (33,470) (18594.4%)
For FY25, Group EBIT was a $36.8 million loss
(FY24: $4.7 million loss) while Group EBITDA was a
$33.7 million loss (FY24: $0.2 million). This result was
due to an increase in marketing investment to $46.3
million including $27.0 million in non-cash media
advertising services. The results also reflected the
$3.8 million in unrealised statutory accounting losses
arising from the remeasurement of the media partner
share purchase liabilities and $1.4 million in unrealised
statutory accounting losses arising from the foreign
currency translation related to the media partner share
purchase liabilities.
In total, $33.0 million of the $33.7 million Group
EBITDA loss arose from non-cash statutory
accounting expenses and losses. These items
include share-based payments expense (refer to
note 22), non-cash marketing expense (refer to note
11) and the remeasurement of the media partner
share purchase liabilities and the associated foreign
currency translation (refer to note 19).
Group EBIT was calculated by adjusting the statutory
NPAT for net interest income generated from the
Group’s cash and term deposits of $19.1 million as at
30 June 2025.
The Group EBITDA result reflected the adjustment
of Group EBIT for the depreciation and amortisation
expense of $3.2 million, which arose primarily from the
amortisation of right-of-use assets and capitalised
platform development expenditure.
The Group completed a number of media partnerships
where Group subsidiaries in the UK and the US issued
equity and unsecured convertible notes in exchange
for media advertising services in the markets in which
they operate. The Group subsidiaries may choose to
settle the unsecured convertible notes in cash at their
maturity dates for principal and coupon or convert
them into equity in the issuing Group subsidiary.
These unsecured convertible notes are recognised
as equity-settled share-based payments with a
forward obligation to repurchase the equity issued in
subsequent periods. The forward obligation over own
equity is treated as a share purchase liability and can
be settled in cash or equity in the Company, at the
option of the relevant Group subsidiary.
The share purchase obligations are a function of the
Group subsidiary valuation, which is based on each
Group subsidiary’s trailing twelve months revenue
prior to the forward purchase date, multiplied by the
Group’s market capitalisation multiple as a function of
the Group’s trailing twelve months revenue prior to the
forward purchase date.
The forecast revenues for the Group subsidiaries and
the movement in the Group’s revenue based market
capitalisation multiple were the primary drivers of the
$3.8 million in unrealised statutory accounting losses
arising from the remeasurement of the share purchase
liabilities, recognised through profit or loss. In addition,
as the share purchase liabilities are denominated in
foreign currencies, there was a further $1.4 million in
unrealised statutory accounting losses arising from the
associated foreign currency translation of the share
purchase liabilities, recognised through profit or loss.
It is expected that as the Group continues to utilise
the prepaid media assets on its balance sheet in
executing its global marketing strategy, Group EBIT
and Group EBITDA losses will increase in subsequent
years, as the utilisation is recognised as a sales and
marketing expense through profit or loss. Changes in
the measurement of the share purchase liabilities will
be recognised directly to profit or loss, except for the
unwinding of the effect of discounting on the liabilities,
which will be recognised as a finance cost. Subsequent
remeasurement of the share purchase liabilities is
subject to movements in the forecast revenues of
the relevant Group subsidiary, the Group’s revenue
based market capitalisation multiple, foreign currency
translation rates and the Group’s cost of capital.
12 13
AIRTASKER
Annual
Report
2025
FINANCIAL
REPORT
OVERVIEW
DIRECTORS’
REPORT
Operational review
Overview
Airtasker is Australia’s leading online marketplace
platform for local services, connecting people who
need work done with people who want to work.
Airtasker’s mission is to empower people to realise the
full value of their skills. The core purpose of the Group
is to enable flexible jobs and income opportunities
by becoming the world’s most trusted place to buy
and sell local services. In Australia, more than 13% of
active digital platform workers use task-based digital
platforms and more than 61% of those people have
chosen to work through the Airtasker marketplaces,
placing the Group at the forefront of the flexible
working movement.1
Since launching in 2012, Airtasker has served more
than 2.0 million unique paying customers worldwide2
and has put more than $720 million into the pockets
of Australian Taskers (net of Airtasker’s fees).
Macroeconomic conditions in the Group’s key markets
were mixed during the year, with conditions in the UK
and US having lesser impact due to the early stage
of development in those markets. In Australia, the
Group’s largest market, macroeconomic conditions
and consumer sentiment improved, particularly in
the second half of the financial year, assisted by
a relaxation in monetary policy with interest rates
reducing. The rate of inflation also declined slightly
over the financial year while the unemployment rate
was relatively steady. Management are optimistic that
macroeconomic conditions and consumer sentiment
will continue to improve over the course of 2026
leading to increased Australian marketplace demand.
During FY25, Airtasker marketplaces revenue grew 18.3%
to $45.0 million (FY24: $38.1 million) supported by a 9.5%
increase in GMV to $208.7 million (FY24: $190.6 million).
This growth was driven by a 7.3% increase in booked
tasks to 835,647 (FY24: 778,602) and a 2.0% increase
in the average task price to $250 (FY24: $245).
Following the funnel optimisation programs
implemented in FY24 to improve platform reliability
and address task leakage, including the revised
cancellation policy and fee structure, cancellation
rates continued to decline, down 4.0% in FY25 to
14.9% (FY24: 15.5%), resulting in the monetisation
rate improving 8.0% to 21.6% (FY24: 20.0%).
Cash flows
For the second consecutive year, the Group
achieved a positive net cash flow of $1.2 million
(FY24: $1.2 million positive).
Cash from operating activities for FY25 grew by
43.9% to $4.4 million (FY24: $3.0 million). The
positive operating cash flow result was achieved
by increasing cash receipts 18.3% to $58.5 million
(FY24: $49.4 million) with cash outflows increasing
16.5% to $54.6 million, driven by increased sales
and marketing investment. Cash receipts growth
was supported by Group revenue growth of 12.8% to
$52.6 million and in particular, Airtasker marketplaces
revenue growth of 18.3% to $45.0 million.
Net cash used in investing activities totalled
$2.2 million (FY24: $0.9 million), primarily in capitalised
platform development expenditure.
Net cash used in financing activities of $1.0 million
(FY24: $1.0 million) related to the financing component
of office facility lease liability payments.
1 The Local Services Market - Market Report, Frost & Sullivan, July 2024.
2 Comprising the Airtasker marketplaces only (excluding the Oneflare marketplace).
Partnerships
The Group successfully executed on its global
marketing expansion program, completing media
partnerships with TelevisaUnivision, iHeartMedia +
Entertainment, Inc. (‘iHeartMedia’), Sinclair Television
Group, Inc. (‘Sinclair’) and Mercurius Media Capital
LP (‘Mercurius’) in the US and a follow-on investment
from Channel 4 in the UK during the year. This was in
addition to the Australian partnerships with oOh!media
Operations Pty Limited (‘oOh!media’) and Australian
Radio Network Pty Limited (‘ARN’) in June and July
2024. Refer to note 11, note 19, note 22 and note 23.
In September 2024, Airtasker launched its above the
line brand marketing campaigns in the Australian
and US markets and continued its above the line
brand marketing campaign launched in the UK in
Octo
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